How to Be Assertive Without Being Called the B-Word

There is a word that has silenced more talented women than any glass ceiling ever could. Let us talk about it.
You’re Fluent in English. Why do Canadian Patients Seem Confused?

Do you speak fluent English, yet your patients still seem confused when you speak to them? Learn more about dealing with this effectively.
A Million Dollar Question

Stay Consistent: Executive presence doesn’t happen overnight. It’s like building muscle at the gym. Even when you don’t feel like it, focus on your goal and consistently practice.
Why New Jobs Are High-Risk Situations

Starting a new job tempts you to say yes to everything. The habits you set early become expectations, so set clear boundaries from day one.
How Using Plain English Can Help Your Career

If you need to communicate in English professionally, your speaking skills can affect your career progress.
What Makes Customers Happy

Want to know the key to keeping customers happy while working in a service based industry? Here are some tips and tricks.
How to Give an Effective Speech

Tips on giving an effective speech or work setting.
What is Your Greatest Weakness?

You really need a job and the interview is going well. Then, all of a sudden, you are hit with this question, “What is your greatest weakness?” Many newcomers to Canada answer, “My English.”
The Importance of Punctuality

Punctuality is supremely important in the North American workplace. Punctuality means you meet deadlines, start work on time and return to work on time after breaks. Being punctual says a lot about your respect for other people and the standards you set for yourself.